Effective Date: September 25, 2024
1. Introduction
We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use Google as a Single Sign-On (SSO) provider to access our Zoho Desk services.
2. Information We Collect
When you log in using Google SSO, we may collect the following information:
Basic Profile Information: Your Google account profile information, such as your name and email address.
Authentication Data: Information related to your authentication session, including tokens and user IDs.
3. How We Use Your Information
We use the information collected from Google SSO to:
Authenticate Your Identity: Verify your identity and manage your access to our Zoho Desk services.
Enhance User Experience: Personalize your experience based on your Google profile information.
Account Management: Create and maintain your account in Zoho Desk.
4. Data Sharing
With Google: We share authentication data with Google to facilitate the login process. Google does not have access to any other personal data beyond what is necessary for authentication.
With Third Parties: We do not share your personal information with third parties, except as required by law or to provide our services.
5. Security
We implement industry-standard security measures to protect your information from unauthorized access, alteration, or disclosure. This includes secure transmission protocols and data encryption.
6. Cookies and Tracking Technologies
We may use cookies and similar technologies to manage your session and enhance security during the login process. You can manage your cookie preferences through your browser settings.
7. Your Rights
You have the following rights regarding your personal information:
Access and Correction: You can request access to and correction of your personal data. To do this, please contact us at support@myrobin.id.
Data Deletion: You can request the deletion of your personal data from our systems. Please contact us to initiate this request.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on our website. The effective date will be updated to reflect the date of the most recent changes.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: support@myrobin.id
Address: DBS Bank Tower 28/F, Ciputra World One Jl. Prof. Dr. Satrio Kav. 3 – 5, Jakarta 12940, Indonesia
Phone: +6281289009300